Reactive Response Service
GEZE UK is committed to providing the very best in customer care. When you need a fast effective response to an emergency door repair we offer a comprehensive, nationwide service.
GEZE UK service never close we offer a 24 hour seven day a week reactive call out service 365 days a year to all makes of automatic and manual door throughout the UK.
Providing national coverage and a local service our dedicated team at our nationwide helpdesk is there to help you when an emergency occurs. Backed up with full traceability, accountability and responsibility you can rely on GEZE.
Fully trained helpdesk staff expertly establish the problem and advise how quickly an engineer can attend. Our well equipped vehicles hold stock of popular components to ensure a high first time fix rate but if, in the event, the problem is more complicated then the engineer will ensure it is left in a safe condition or with some operation and the building is completely secure.
Following the call out a detailed report is compiled and if needed a comprehensive quotation for further work will be raised within 48 hours. We offer competitive rates for all call outs and follow up work based on attendance and an hourly rate. If the engineer recommends that further repairs are no longer cost effective or obsolescence suggests that a new operator would be a better option we can offer a conversion to a new automatic operator.
GEZE have introduced iContact™ a wireless telemetry device that uses GSM and GPRS technology to enable remote monitoring and control of a door system. This enables us to provide an immediate response should operational issues occur.
When you need a fast effective response to an emergency door repair we offer a comprehensive, nationwide service.
GEZE UK service never close we offer a 24 hour seven day a week reactive call out service 365 days a year to all makes of automatic and manual door throughout the UK.
• All makes of door controls repaired and serviced
• 24 hour national call out service
• You will always be able to contact us
• You will always speak to a real person
• Fast response times
• Competitive rates
• Well equipped vehicles stocking popular components
• All details are recorded to ensure we meet our high standards
• Worksheets record time spent on site and work completed
• Quotations for further work issued within 48 hours
• Conversions available if required
• Repair and replacement of panic hardware and locks
• All doors tagged for asset management purposes
To find your nearest service office click here
For emergencies please call 08456 777781